FAQ
Billing FAQ
The charge from the hospital covers the technical aspect of the procedure, including facility, equipment, and technologists. The bill from Central Kentucky Radiology is for the professional aspect, which involves the interpretation of the image by the radiologist and the subsequent report.
Yes, we do offer assistance to patients who are unable to meet their financial obligations for the services rendered. Please contact our office for more information on the available assistance programs.
Absolutely. If your account balance is too large to be paid in full, we can establish a payment plan. Contact our office to set up a payment plan that suits your needs.
Yes, it is important to contact our office if you received a bill despite having insurance coverage. There could be various reasons for the balance on your account, and we are here to work with you and your insurance company to resolve the matter.
Certainly. Please contact our office, and one of our representatives will be happy to assist you in making a credit card payment over the phone. We accept all major credit cards, and there is no charge for making a payment via phone.
Yes, you can conveniently pay your bill on our website. Simply visit [insert website link: www.imaginepay.com] to make a payment online.